by Len Foster | Apr 4, 2025 | Business Growth
Introduction Today professional service firms face an increasingly complex challenge: building sustainable growth while maintaining strong customer relationships. The solution lies in a powerful yet often underutilised strategy – customer education. When firms...
by Len Foster | Mar 19, 2025 | Referral Marketing
Introduction Want to turn every happy customer into your most powerful marketing asset (why wouldn’t you)? Imagine having a network of enthusiastic supporters who consistently bring new business right to your doorstep. It’s not just possible – it’s...
by Len Foster | Feb 26, 2025 | Featured, Referral Marketing
Introduction There are many ways to reach your audience, but word-of-mouth remains one of the most powerful forms of marketing. Referral marketing harnesses this power by systematically encouraging existing customers to recommend your products or services to their...
by Len Foster | Feb 16, 2025 | Referral Marketing
Introduction In today’s noisy and cluttered marketplace, businesses are constantly looking for new ways to stand out from the competition. One powerful tool that can be leveraged to accomplish this is a well-crafted referral program. When executed effectively, a...
by Len Foster | Feb 1, 2025 | Customer Experience, Featured
Introduction Unlock the Secrets of Building a Customer Loyalty Plan that Keeps Customers Coming Back Building a strong and loyal customer base is the holy grail for any business. But how can you ensure that your customers not only choose you once but keep coming back...